When is compensation due?

When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.

What counts as extraordinary circumstances?

Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.

How long do I have to claim?

In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.

Does it apply if my ticket was cheap?

Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

American Airlines

AA 3610

22/08/2026

Arrived

ORD

YYZ

Chicago

Chicago O'Hare International Airport

1h 50min

701 km

Toronto

Toronto Pearson International Airport

TERM.3GATEL1B

TERM.3GATEB10

Preliminary check

This flight falls within the cases that may give a right to compensation.

€250per passenger

Start compensation claim

Flight AA 3610 on 22/08/2026 from Chicago to Toronto arrived 3h 17min late.

With an arrival delay of 3 hours or more, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances.

Scheduled times

Departure · ORD

15:40

22/08 · CDT

20:40 UTC · 22/08

Arrival · YYZ

18:30

22/08 · EDT

22:30 UTC · 22/08

Actual times

Departure

18:03

22/08 · CDT

23:03 UTC · 22/08

Arrival

21:47

22/08 · EDT

01:47 UTC · 23/08

Runway takeoff 19:27Runway landing 21:34

+197 min arrival+143 min departureActual duration 2h 44min

Operator & Codeshare

American Airlines

Operating carrier

Operated on behalf of Operated by Envoy Air on behalf of American Airlines

Also sold as:

ASAS 4247Alaska Airlines
BABA 5359British Airways
JLJL 7681JAL
PDPD 6070Porter Airlines
QFQF 3271Qantas

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the ORD → YYZ route

3428 flights analysed over 2025-09 → 2026-08

26′

Average delay

EC 261 cases

5.6%

Cancelled

921′

Worst delay

On-time performance by time of day

Mattina (06-11)

75% · 16′

Notte (00-05)

84.2% · 14′

Pomeriggio (12-17)

57% · 33′

Sera (18-23)

51.7% · 38′

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

Airline	Flights	On time	Avg delay
Air Canada	957	42%	39′
American Airlines	987	69%	16′
United Airlines	1364	64%	25′
Korean Air	71	86%	7′

AA 3610 on other days

Arrival delay across the last 18 recorded days

Average delay: 47′On time: 8/18Critical cases: 3

2026-08-092026-09-04

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

22/08 18:05UTC 22/08 23:05Airline
Flight departed
- Estimated Runway Departure changed 18:31 → 18:29
- Estimated Gate Departure changed 18:05 → 18:03
- Estimated Runway Arrival changed 20:37 → 20:35
- Estimated Gate Arrival changed 20:46 → 20:44
- Status changed from Scheduled to Active
22/08 17:40UTC 22/08 22:40Airline
Schedule update
- Estimated Gate Departure changed 17:55 → 18:05

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

€250per passenger · 701 km route

Up to 1,500 km€250

1,500 to 3,500 km€400

Over 3,500 km€600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?: When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
What counts as extraordinary circumstances?: Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?: In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?: Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

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