American Airlines
AA 3620
31/08/2026
ORD
STL
Chicago
Chicago O'Hare International Airport
1h 24min
415 km
St. Louis
St Louis Lambert International Airport
Preliminary check
This flight falls within the cases that may give a right to compensation.
€250per passenger
Start compensation claimFlight AA 3620 on 31/08/2026 from Chicago to St. Louis was cancelled.
For a cancellation, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances or gave at least 14 days' notice.
Scheduled times
Departure · ORD
14:56
31/08 · CDT
19:56 UTC · 31/08
Arrival · STL
16:20
31/08 · CDT
21:20 UTC · 31/08
Actual times
Departure
16:11
31/08 · CDT
21:11 UTC · 31/08
Arrival
17:33
31/08 · CDT
22:33 UTC · 31/08
Operator & Codeshare
American Airlines
Operating carrier
Operated on behalf of Operated by Envoy Air on behalf of American Airlines
Also sold as:
- BABA 5337British Airways
- EIEI 7704Aer Lingus
- GFGF 6484Gulf Air
- JLJL 7428JAL
EU 261/2004 compensation must always be claimed from the operating carrier.
Reliability of the ORD → STL route
3016 flights analysed over 2025-09 → 2026-08
31′
Average delay
8.1%
EC 261 cases
4.7%
Cancelled
1267′
Worst delay
On-time performance by time of day
Share of on-time flights and average arrival delay for each time band.
Airlines on this route
| Airline | Flights | On time | Avg delay |
|---|---|---|---|
| United Airlines | 1809 | 62% | 35′ |
| American Airlines | 1201 | 62% | 26′ |
AA 3620 on other days
Arrival delay across the last 16 recorded days
Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.
Event timeline
- UTC 31/08 20:59Airline
Flight cancelled
- Status changedScheduled → Cancelled
- UTC 31/08 19:33Airline
Schedule update
- Estimated Gate Departure changed 14:56 → 16:11
Your rights on this route
Reg. EC 261/2004, art. 7 — the amount depends on flight distance
This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.
Frequently asked questions
- When is compensation due?
- When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
- What counts as extraordinary circumstances?
- Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
- How long do I have to claim?
- In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
- Does it apply if my ticket was cheap?
- Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.
Irregularity detected
You may be entitled to up to €600
This flight shows irregularities that may entitle you to compensation. Check for free.
Start compensation claim