When is compensation due?

When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.

What counts as extraordinary circumstances?

Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.

How long do I have to claim?

In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.

Does it apply if my ticket was cheap?

Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

American Airlines

AA 4780

01/09/2026

Arrived

ORD

MSP

Chicago

Chicago O'Hare International Airport

1h 55min

537 km

Minneapolis

Minneapolis-Saint Paul International Airport

TERM.3GATEL5

TERM.1GATEE13BELT4

Preliminary check

These data do not show grounds for compensation. If you suffered other disruption, let us review it.

€250per passenger

Start compensation claim

Flight AA 4780 on 01/09/2026 from Chicago to Minneapolis arrived 45min late.

A delay of 45min stays below the 3-hour threshold Reg. EC 261/2004 sets for compensation. Assistance — and in some cases reimbursement of expenses — is still owed.

Scheduled times

Departure · ORD

15:08

01/09 · CDT

20:08 UTC · 01/09

Arrival · MSP

17:03

01/09 · CDT

22:03 UTC · 01/09

Actual times

Departure

16:15

01/09 · CDT

21:15 UTC · 01/09

Arrival

17:48

01/09 · CDT

22:48 UTC · 01/09

Runway takeoff 16:47Runway landing 17:43

+45 min arrival+67 min departureActual duration 1h 33min

Operator & Codeshare

American Airlines

Operating carrier

Operated on behalf of Operated by Republic Airways on behalf of American Airlines

Also sold as:

BABA 5269British Airways
EIEI 7667Aer Lingus
GFGF 4245Gulf Air
MHMH 9553Malaysia Airlines

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the ORD → MSP route

3751 flights analysed over 2025-10 → 2026-09

30′

Average delay

7.2%

EC 261 cases

3.6%

Cancelled

1094′

Worst delay

On-time performance by time of day

Mattina (06-11)

73.9% · 22′

Notte (00-05)

33.3% · 38′

Pomeriggio (12-17)

64.1% · 32′

Sera (18-23)

56.2% · 42′

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

Airline	Flights	On time	Avg delay
Sun Country Airlines	97	55%	59′
Delta Air Lines	1130	59%	40′
American Airlines	1027	65%	24′
United Airlines	1479	65%	25′

AA 4780 on other days

Arrival delay across the last 16 recorded days

Average delay: 14′On time: 12/16Critical cases: 1

2026-08-192026-09-04

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

01/09 16:17UTC 01/09 21:17Airline
Flight departed
- Estimated Runway Departure changed 16:40 → 16:43
- Estimated Gate Departure changed 16:12 → 16:15
- Estimated Runway Arrival changed 17:08 → 17:11
- Estimated Gate Arrival changed 17:36 → 17:19
- Status changed from Scheduled to Active
01/09 16:16UTC 01/09 21:16Airline
Schedule update
- Estimated Gate Departure changed 16:05 → 16:12

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

€250per passenger · 537 km route

Up to 1,500 km€250

1,500 to 3,500 km€400

Over 3,500 km€600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?: When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
What counts as extraordinary circumstances?: Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?: In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?: Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

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EU 261/2004 compensation

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