When is compensation due?

When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.

What counts as extraordinary circumstances?

Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.

How long do I have to claim?

In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.

Does it apply if my ticket was cheap?

Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

American Airlines

AA 6103

27/08/2026

Arrived

PHL

SYR

Philadelphia

Philadelphia International Airport

1h 25min

367 km

Syracuse

Syracuse Hancock International Airport

TERM.FGATE34

TERM.AGATE5

Preliminary check

This flight falls within the cases that may give a right to compensation.

€250per passenger

Start compensation claim

Flight AA 6103 on 27/08/2026 from Philadelphia to Syracuse arrived 11h 48min late.

With an arrival delay of 3 hours or more, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances.

Scheduled times

Departure · PHL

22:20

27/08 · EDT

02:20 UTC · 28/08

Arrival · SYR

23:45

27/08 · EDT

03:45 UTC · 28/08

Actual times

Departure

10:08

28/08 · EDT

14:08 UTC · 28/08

Arrival

11:33

28/08 · EDT

15:33 UTC · 28/08

Runway takeoff 10:35Runway landing 11:22

+708 min arrival+708 min departure

Operator & Codeshare

American Airlines

Operating carrier

Operated on behalf of Operated by Piedmont Airlines on behalf of American Airlines

Also sold as:

BABA 6883British Airways

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the PHL → SYR route

468 flights analysed over 2025-09 → 2026-08

18′

Average delay

5.3%

EC 261 cases

2.8%

Cancelled

708′

Worst delay

On-time performance by time of day

Mattina (06-11)

76.8% · 16′

Pomeriggio (12-17)

81.8% · 20′

Sera (18-23)

81.1% · 20′

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

Airline	Flights	On time	Avg delay
American Airlines	461	77%	19′

AA 6103 on other days

Arrival delay across the last 13 recorded days

Average delay: 96′On time: 11/13Critical cases: 2

2026-08-212026-09-04

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

28/08 10:10UTC 28/08 14:10Airline
Flight departed
- Estimated Runway Departure changed 10:46 → 10:34
- Estimated Gate Departure changed 10:20 → 10:08
- Estimated Runway Arrival changed 11:17 → 11:05
- Estimated Gate Arrival changed 11:23 → 11:11
- Status changed from Scheduled to Active
28/08 10:03UTC 28/08 14:03Airline
Schedule update
- Estimated Gate Departure changed 10:00 → 10:20

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

€250per passenger · 367 km route

Up to 1,500 km€250

1,500 to 3,500 km€400

Over 3,500 km€600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?: When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
What counts as extraordinary circumstances?: Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?: In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?: Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

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