Air Canada
AC 1813
15/01/2026
CUN
YYZ
Cancun
Cancun International Airport
3h 55min
2605 km
Toronto
Toronto Pearson International Airport
Preliminary check
This flight falls within the cases that may give a right to compensation.
€400per passenger
Start compensation claimFlight AC 1813 on 15/01/2026 from Cancun to Toronto was cancelled.
For a cancellation, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances or gave at least 14 days' notice.
Scheduled times
Departure · CUN
22:10
15/01 · EST
03:10 UTC · 16/01
Arrival · YYZ
02:05
16/01 · EST
07:05 UTC · 16/01
Actual times
Departure
00:40
16/01 · EST
05:40 UTC · 16/01
Arrival
04:24
16/01 · EST
09:24 UTC · 16/01
Operator & Codeshare
Air Canada
Operating carrier
Operated on behalf of Operated by Air Canada Rouge on behalf of Air Canada
EU 261/2004 compensation must always be claimed from the operating carrier.
Reliability of the CUN → YYZ route
987 flights analysed over 2025-02 → 2026-01
36′
Average delay
8.7%
EC 261 cases
4.4%
Cancelled
561′
Worst delay
On-time performance by time of day
Share of on-time flights and average arrival delay for each time band.
Airlines on this route
| Airline | Flights | On time | Avg delay |
|---|---|---|---|
| Air Canada | 272 | 55% | 38′ |
| WestJet | 361 | 44% | 38′ |
| Flair Airlines | 135 | 54% | 31′ |
| Porter Airlines | 85 | 28% | 48′ |
AC 1813 on other days
Arrival delay across the last 28 recorded days
Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.
Event timeline
- UTC 16/01 01:12Airline
Flight cancelled
- Status changedScheduled → Cancelled
- UTC 15/01 23:41Airline
Schedule update
- Estimated Gate Departure changed 00:30 → 00:40
Your rights on this route
Reg. EC 261/2004, art. 7 — the amount depends on flight distance
This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.
Frequently asked questions
- When is compensation due?
- When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €400 per passenger.
- What counts as extraordinary circumstances?
- Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
- How long do I have to claim?
- In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
- Does it apply if my ticket was cheap?
- Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €400 regardless of the fare.
Irregularity detected
You may be entitled to up to €600
This flight shows irregularities that may entitle you to compensation. Check for free.
Start compensation claim