When is compensation due?

When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €400 per passenger.

What counts as extraordinary circumstances?

Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.

How long do I have to claim?

In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.

Does it apply if my ticket was cheap?

Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €400 regardless of the fare.

Air Canada

AC 794

27/12/2025

Cancelled

LAX

YYZ

Los Angeles

Los Angeles International Airport

4h 45min

3494 km

Toronto

Toronto Pearson International Airport

TERM.6

TERM.1GATEF82BELT9

Preliminary check

This flight falls within the cases that may give a right to compensation.

€400per passenger

Start compensation claim

Flight AC 794 on 27/12/2025 from Los Angeles to Toronto was cancelled.

For a cancellation, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances or gave at least 14 days' notice.

Scheduled times

Departure · LAX

22:55

27/12 · PST

06:55 UTC · 28/12

Arrival · YYZ

06:40

28/12 · EST

11:40 UTC · 28/12

Actual times

Departure

02:15

28/12 · PST

10:15 UTC · 28/12

Arrival

09:21

28/12 · EST

14:21 UTC · 28/12

Runway takeoff 02:37Runway landing 09:21

Actual duration 4h 06min

Operator & Codeshare

Air Canada

Operating carrier

Also sold as:

NZNZ 4794Air New Zealand
SQSQ 1048Singapore Airlines
UAUA 8324United Airlines

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the LAX → YYZ route

182 flights analysed over 2025-01 → 2025-12

34′

Average delay

7.7%

EC 261 cases

2.7%

Cancelled

275′

Worst delay

On-time performance by time of day

Mattina (06-11)

64.9% · 27′

Pomeriggio (12-17)

49.3% · 45′

Sera (18-23)

61.1% · 31′

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

Airline	Flights	On time	Avg delay
Porter Airlines	37	43%	50′
Air Canada	144	60%	29′

AC 794 on other days

Arrival delay across the last 30 recorded days

Average delay: 41′On time: 13/30Critical cases: 2

2025-12-122026-01-11

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

28/12 02:44UTC 28/12 10:44Airline
Flight cancelled
- Status changedScheduled → Cancelled
27/12 20:59UTC 28/12 04:59Airline
Schedule update
- Estimated Gate Departure changed 01:50 → 02:15

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

€400per passenger · 3494 km route

Up to 1,500 km€250

1,500 to 3,500 km€400

Over 3,500 km€600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?: When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €400 per passenger.
What counts as extraordinary circumstances?: Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?: In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?: Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €400 regardless of the fare.

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Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

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