Finnair

AY 511

24/08/2026

Arrived

HEL

KEM

Helsinki

Helsinki-Vantaa Airport

1h 35min

603 km

Kemi

Kemi-Tornio Airport

GATE11
BELT1

Preliminary check

These data do not show grounds for compensation. If you suffered other disruption, let us review it.

250per passenger

Start compensation claim

Flight AY 511 on 24/08/2026 from Helsinki to Kemi arrived 22min late.

A delay of 22min stays below the 3-hour threshold Reg. EC 261/2004 sets for compensation. Assistance — and in some cases reimbursement of expenses — is still owed.

Scheduled times

Departure · HEL

23:00

24/08 · GMT+3

20:00 UTC · 24/08

Arrival · KEM

00:35

25/08 · GMT+3

21:35 UTC · 24/08

Actual times

Departure

23:27

24/08 · GMT+3

20:27 UTC · 24/08

Arrival

00:57

25/08 · GMT+3

21:57 UTC · 24/08

Runway takeoff 23:32Runway landing 00:57
+22 min arrival+27 min departureActual duration 1h 30min

Operator & Codeshare

AY

Finnair

Operating carrier

Also sold as:

  • HOHO 3246Juneyao Air

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the HEL → KEM route

360 flights analysed over 2025-09 → 2026-08

8′

Average delay

2.8%

EC 261 cases

2.8%

Cancelled

125′

Worst delay

On-time performance by time of day

Mattina (06-11)
96.1% · 2
Pomeriggio (12-17)
75% · 10
Sera (18-23)
81.8% · 9

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
Finnair36080%8

AY 511 on other days

Arrival delay across the last 16 recorded days

Average delay: 8On time: 14/16Critical cases: 1
2026-08-092026-09-02

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 24/08 21:34Airline

    Schedule update

    • Estimated Gate Departure changed 23:28 23:27
  2. UTC 24/08 20:32Other

    Schedule update

    • Estimated Gate Departure changed 23:23 23:28

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

250per passenger · 603 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.
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EU 261/2004 compensation

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