Copa Airlines

CM 221

12/07/2026

Cancelled

PTY

VVI

Panama City

Tocumen International Airport

4h 52min

3466 km

Santa Cruz

Viru Viru International Airport

TERM.1GATE123

Preliminary check

This flight falls within the cases that may give a right to compensation.

400per passenger

Start compensation claim

Flight CM 221 on 12/07/2026 from Panama City to Santa Cruz was cancelled.

For a cancellation, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances or gave at least 14 days' notice.

Scheduled times

Departure · PTY

21:43

12/07 · EST

02:43 UTC · 13/07

Arrival · VVI

03:35

13/07 · GMT-4

07:35 UTC · 13/07

Actual times

Actual times for this flight are not in our archive.

Operator & Codeshare

CM

Copa Airlines

Operating carrier

Also sold as:

  • UAUA 7137United Airlines

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the PTY → VVI route

310 flights analysed over 2025-08 → 2026-07

9′

Average delay

1.3%

EC 261 cases

0.3%

Cancelled

198′

Worst delay

On-time performance by time of day

Mattina (06-11)
92.9% · 4
Notte (00-05)
33.3% · 68
Pomeriggio (12-17)
95.6% · 4
Sera (18-23)
78.6% · 12

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
Copa Airlines29789%7

CM 221 on other days

Arrival delay across the last 10 recorded days

Average delay: 6On time: 9/10Critical cases: 1
2026-07-012026-07-27

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 13/07 01:55Airline

    Flight cancelled

    • Status changedScheduledCancelled

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

400per passenger · 3466 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €400 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €400 regardless of the fare.
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Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

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