Copa Airlines

CM 221

02/09/2026

Arrived

PTY

VVI

Panama City

Tocumen International Airport

4h 55min

3466 km

Santa Cruz

Viru Viru International Airport

TERM.2GATE219

Preliminary check

This flight falls within the cases that may give a right to compensation.

400per passenger

Start compensation claim

Flight CM 221 on 02/09/2026 from Panama City to Santa Cruz arrived 3h 07min late.

With an arrival delay of 3 hours or more, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances.

Scheduled times

Departure · PTY

21:43

02/09 · EST

02:43 UTC · 03/09

Arrival · VVI

03:38

03/09 · GMT-4

07:38 UTC · 03/09

Actual times

Departure

00:56

03/09 · EST

05:56 UTC · 03/09

Arrival

06:45

03/09 · GMT-4

10:45 UTC · 03/09

Runway takeoff 01:13Runway landing 06:38
+187 min arrival+193 min departureActual duration 4h 49min

Operator & Codeshare

CM

Copa Airlines

Operating carrier

Also sold as:

  • UAUA 7137United Airlines

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the PTY → VVI route

339 flights analysed over 2025-10 → 2026-09

9′

Average delay

1.5%

EC 261 cases

0.3%

Cancelled

198′

Worst delay

On-time performance by time of day

Mattina (06-11)
92.9% · 4
Notte (00-05)
33.3% · 68
Pomeriggio (12-17)
95.5% · 4
Sera (18-23)
78.9% · 13

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
Copa Airlines32689%7

CM 221 on other days

Arrival delay across the last 10 recorded days

Average delay: 29On time: 8/10Critical cases: 1
2026-08-192026-09-04

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 03/09 06:55Airline

    Schedule update

    • Estimated Gate Departure changed 00:50 00:56
  2. UTC 03/09 06:00Other

    Flight departed

    • Estimated Gate Departure changed 00:43 00:50
    • Tail Number changed to HP-1842CMP
    • Actual Equipment changed to 7S8
    • Status changed from Scheduled to Active

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

400per passenger · 3466 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €400 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €400 regardless of the fare.
Check your case in 2 minutes

Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

Start compensation claim

← Search another flight