Delta Air Lines

DL 5371

05/07/2026

Diverted

JFK

SYR

New York

New York John F. Kennedy International Airport

1h 47min

336 km

Syracuse

Syracuse Hancock International Airport

TERM.4GATEA10
TERM.BGATE24

Preliminary check

This flight falls within the cases that may give a right to compensation.

250per passenger

Start compensation claim

Flight DL 5371 on 05/07/2026 from New York was bound for Syracuse, but landed at New York.

A diversion is assessed on how late you actually reached your final destination: beyond 3 hours, compensation may be due.

Scheduled times

Departure · JFK

22:56

05/07 · EDT

02:56 UTC · 06/07

Arrival · SYR

00:43

06/07 · EDT

04:43 UTC · 06/07

Actual times

Departure

23:36

05/07 · EDT

03:36 UTC · 06/07

Arrival

01:23

06/07 · EDT

05:23 UTC · 06/07

+40 min arrival+40 min departure

Operator & Codeshare

DL

Delta Air Lines

Operating carrier

Operated on behalf of Operated by Endeavor Air on behalf of Delta Air Lines

Also sold as:

  • AFAF 8587Air France
  • KLKL 5880KLM
  • LALA 8436LATAM Airlines
  • LYLY 4455El Al
  • MUMU 8770China Eastern Airlines
  • SKSK 3436SAS
  • VSVS 4915Virgin Atlantic

EU 261/2004 compensation must always be claimed from the operating carrier.

Diversion

Original destination

SYR

Syracuse

Landed at

JFK

New York

New York John F. Kennedy International Airport

336 km from SYR

Reliability of the JFK → SYR route

813 flights analysed over 2025-08 → 2026-07

18′

Average delay

8.1%

EC 261 cases

6.5%

Cancelled

555′

Worst delay

On-time performance by time of day

Mattina (06-11)
82.5% · 12
Notte (00-05)
100% · 1
Pomeriggio (12-17)
75% · 20
Sera (18-23)
68.9% · 23

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
JetBlue23560%25
Delta Air Lines57673%15

DL 5371 on other days

Arrival delay across the last 23 recorded days

Average delay: 5On time: 20/23Critical cases: 7
2026-06-202026-07-20

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 06/07 03:37Air traffic control

    Flight departed

    • Estimated Gate Departure changed 23:45 23:36
  2. UTC 06/07 03:00Airline

    Schedule update

    • Estimated Gate Departure changed 22:56 23:45

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

250per passenger · 336 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.
Check your case in 2 minutes

Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

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