Delta Air Lines
DL 5371
02/09/2026
JFK
SYR
New York
New York John F. Kennedy International Airport
1h 48min
336 km
Syracuse
Syracuse Hancock International Airport
Preliminary check
This flight falls within the cases that may give a right to compensation.
€250per passenger
Start compensation claimFlight DL 5371 on 02/09/2026 from New York to Syracuse was cancelled.
For a cancellation, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances or gave at least 14 days' notice.
Scheduled times
Departure · JFK
22:59
02/09 · EDT
02:59 UTC · 03/09
Arrival · SYR
00:47
03/09 · EDT
04:47 UTC · 03/09
Actual times
Departure
00:20
03/09 · EDT
04:20 UTC · 03/09
Arrival
01:33
03/09 · EDT
05:33 UTC · 03/09
Operator & Codeshare
Delta Air Lines
Operating carrier
Operated on behalf of Operated by Endeavor Air on behalf of Delta Air Lines
Also sold as:
- AFAF 8587Air France
- KLKL 5880KLM
- LALA 6454LATAM Airlines
- LYLY 4455El Al
- SKSK 3436SAS
- VSVS 4915Virgin Atlantic
EU 261/2004 compensation must always be claimed from the operating carrier.
Reliability of the JFK → SYR route
898 flights analysed over 2025-10 → 2026-09
19′
Average delay
8.4%
EC 261 cases
6.7%
Cancelled
555′
Worst delay
On-time performance by time of day
Share of on-time flights and average arrival delay for each time band.
Airlines on this route
| Airline | Flights | On time | Avg delay |
|---|---|---|---|
| JetBlue | 256 | 58% | 27′ |
| Delta Air Lines | 640 | 73% | 16′ |
DL 5371 on other days
Arrival delay across the last 16 recorded days
Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.
Event timeline
- UTC 02/09 20:42Airline
Flight cancelled
- Status changedScheduled → Cancelled
- UTC 02/09 18:14Airline
Schedule update
- Estimated Gate Departure changed 23:32 → 00:20
Your rights on this route
Reg. EC 261/2004, art. 7 — the amount depends on flight distance
This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.
Frequently asked questions
- When is compensation due?
- When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
- What counts as extraordinary circumstances?
- Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
- How long do I have to claim?
- In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
- Does it apply if my ticket was cheap?
- Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.
Irregularity detected
You may be entitled to up to €600
This flight shows irregularities that may entitle you to compensation. Check for free.
Start compensation claim