When is compensation due?

When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €400 per passenger.

What counts as extraordinary circumstances?

Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.

How long do I have to claim?

In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.

Does it apply if my ticket was cheap?

Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €400 regardless of the fare.

Etihad Airways

EY 378

30/08/2026

Arrived

AUH

MLE

Abu Dhabi

Abu Dhabi International Airport

4h 20min

3025 km

Male

Velana International Airport

TERM.AGATEB13

TERM.1

Preliminary check

This flight falls within the cases that may give a right to compensation.

€400per passenger

Start compensation claim

Flight EY 378 on 30/08/2026 from Abu Dhabi to Male arrived 3h 58min late.

With an arrival delay of 3 hours or more, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances.

Scheduled times

Departure · AUH

23:55

30/08 · GMT+4

19:55 UTC · 30/08

Arrival · MLE

05:15

31/08 · GMT+5

00:15 UTC · 31/08

Actual times

Departure

02:25

31/08 · GMT+4

22:25 UTC · 30/08

Arrival

09:13

31/08 · GMT+5

04:13 UTC · 31/08

Runway takeoff 04:12Runway landing 09:03

+238 min arrival+150 min departureActual duration 5h 48min

Operator & Codeshare

Etihad Airways

Operating carrier

Also sold as:

MSMS 8122EgyptAir
OZOZ 6983Asiana Airlines
WYWY 5104Oman Air

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the AUH → MLE route

571 flights analysed over 2025-09 → 2026-08

13′

Average delay

6.8%

EC 261 cases

5.4%

Cancelled

458′

Worst delay

On-time performance by time of day

Mattina (06-11)

83.2% · 9′

Notte (00-05)

83.3% · 8′

Sera (18-23)

75.1% · 21′

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

Airline	Flights	On time	Avg delay
Etihad Airways	571	75%	13′

EY 378 on other days

Arrival delay across the last 18 recorded days

Average delay: 146′On time: 1/18Critical cases: 5

2026-08-152026-09-04

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

31/08 02:26UTC 30/08 22:26Airline
Flight departed
- Estimated Runway Departure changed 01:50 → 02:39
- Estimated Gate Departure changed 01:25 → 02:25
- Estimated Runway Arrival changed 06:42 → 07:31
- Estimated Gate Arrival changed 06:47 → 07:36
- Status changed from Scheduled to Active
30/08 20:11UTC 30/08 16:11Airline
Schedule update
- Estimated Gate Departure changed 23:55 → 01:25

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

€400per passenger · 3025 km route

Up to 1,500 km€250

1,500 to 3,500 km€400

Over 3,500 km€600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?: When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €400 per passenger.
What counts as extraordinary circumstances?: Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?: In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?: Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €400 regardless of the fare.

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