JAL

JL 9

29/11/2025

Arrived

ORD

HND

Chicago

Chicago O'Hare International Airport

13h 25min

10.124 km

Tokyo

Haneda Airport

TERM.3GATEK16
TERM.3

Preliminary check

This flight falls within the cases that may give a right to compensation.

600per passenger

Start compensation claim

Flight JL 9 on 29/11/2025 from Chicago to Tokyo arrived 3h 37min late.

With an arrival delay of 3 hours or more, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances.

Scheduled times

Departure · ORD

17:35

29/11 · CST

23:35 UTC · 29/11

Arrival · HND

22:00

30/11 · GMT+9

13:00 UTC · 30/11

Actual times

Departure

20:52

29/11 · CST

02:52 UTC · 30/11

Arrival

01:37

01/12 · GMT+9

16:37 UTC · 30/11

Runway takeoff 21:29Runway landing 01:26
+217 min arrival+197 min departureActual duration 13h 45min

Operator & Codeshare

JL

JAL

Operating carrier

Also sold as:

  • AAAA 8404American Airlines
  • MHMH 9109Malaysia Airlines

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the ORD → HND route

24 flights analysed over 2024-12 → 2025-11

39′

Average delay

4.2%

EC 261 cases

0%

Cancelled

217′

Worst delay

On-time performance by time of day

Pomeriggio (12-17)
60.9% · 41

Share of on-time flights and average arrival delay for each time band.

JL 9 on other days

Arrival delay across the last 21 recorded days

Average delay: 65On time: 6/21Critical cases: 2
2025-11-232025-12-14

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 30/11 02:58Airline

    Schedule update

    • Estimated Gate Departure changed 17:35 20:52

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

600per passenger · 10.124 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €600 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €600 regardless of the fare.
Check your case in 2 minutes

Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

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