When is compensation due?

When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €600 per passenger.

What counts as extraordinary circumstances?

Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.

How long do I have to claim?

In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.

Does it apply if my ticket was cheap?

Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €600 regardless of the fare.

JAL

JL 9

23/02/2026

Cancelled

ORD

HND

Chicago

Chicago O'Hare International Airport

13h 20min

10.124 km

Tokyo

Haneda Airport

TERM.3

Preliminary check

This flight falls within the cases that may give a right to compensation.

€600per passenger

Start compensation claim

Flight JL 9 on 23/02/2026 from Chicago to Tokyo was cancelled.

For a cancellation, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances or gave at least 14 days' notice.

Scheduled times

Departure · ORD

17:40

23/02 · CST

23:40 UTC · 23/02

Arrival · HND

22:00

24/02 · GMT+9

13:00 UTC · 24/02

Actual times

Actual times for this flight are not in our archive.

Reliability of the ORD → HND route

243 flights analysed over 2025-03 → 2026-02

32′

Average delay

4.9%

EC 261 cases

2.1%

Cancelled

403′

Worst delay

On-time performance by time of day

Pomeriggio (12-17)

50.2% · 33′

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

Airline	Flights	On time	Avg delay
ANA	81	40%	48′
JAL	82	34%	35′
United Airlines	80	74%	13′

JL 9 on other days

Arrival delay across the last 22 recorded days

Average delay: 17′On time: 11/22Critical cases: 3

2026-02-082026-03-10

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

22/02 18:01UTC 23/02 00:01Airline
Flight cancelled
- Status changedScheduled → Cancelled

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

€600per passenger · 10.124 km route

Up to 1,500 km€250

1,500 to 3,500 km€400

Over 3,500 km€600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?: When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €600 per passenger.
What counts as extraordinary circumstances?: Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?: In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?: Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €600 regardless of the fare.

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Irregularity detected

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