Jetstar
JQ 904
17/05/2026
BNE
TSV
Brisbane
Brisbane Airport
2h 05min
1112 km
Townsville
Townsville Airport
Preliminary check
These data do not show grounds for compensation. If you suffered other disruption, let us review it.
€250per passenger
Start compensation claimFlight JQ 904 on 17/05/2026 from Brisbane to Townsville arrived on time.
An on-time flight gives no right to compensation under Reg. EC 261/2004. If you faced overbooking, denied boarding or baggage problems, that is assessed separately.
Scheduled times
Departure · BNE
06:10
17/05 · GMT+10
20:10 UTC · 16/05
Arrival · TSV
08:15
17/05 · GMT+10
22:15 UTC · 16/05
Actual times
Actual times for this flight are not in our archive.
Operator & Codeshare
Jetstar
Operating carrier
Also sold as:
- QFQF 5904Qantas
EU 261/2004 compensation must always be claimed from the operating carrier.
Reliability of the BNE → TSV route
2099 flights analysed over 2025-06 → 2026-05
9′
Average delay
2%
EC 261 cases
1.9%
Cancelled
291′
Worst delay
On-time performance by time of day
Share of on-time flights and average arrival delay for each time band.
Airlines on this route
| Airline | Flights | On time | Avg delay |
|---|---|---|---|
| Qantas | 966 | 78% | 9′ |
| Jetstar | 384 | 70% | 12′ |
| Virgin Australia | 749 | 87% | 6′ |
JQ 904 on other days
Arrival delay across the last 22 recorded days
Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.
Your rights on this route
Reg. EC 261/2004, art. 7 — the amount depends on flight distance
This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.
Frequently asked questions
- When is compensation due?
- When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
- What counts as extraordinary circumstances?
- Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
- How long do I have to claim?
- In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
- Does it apply if my ticket was cheap?
- Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.
EU 261/2004 compensation
Experienced a disruption?
Delay, cancellation or denied boarding? Start a free, no-obligation check.
Start compensation claim