AIRZETA
KJ 396
28/07/2026
SIN
BKK
Singapore
Changi International Airport
2h 20min
1417 km
Bangkok
Suvarnabhumi Airport
Preliminary check
These data do not show grounds for compensation. If you suffered other disruption, let us review it.
€250per passenger
Start compensation claimFlight KJ 396 on 28/07/2026 from Singapore to Bangkok arrived 38min late.
A delay of 38min stays below the 3-hour threshold Reg. EC 261/2004 sets for compensation. Assistance — and in some cases reimbursement of expenses — is still owed.
Scheduled times
Departure · SIN
19:00
28/07 · GMT+8
11:00 UTC · 28/07
Arrival · BKK
20:20
28/07 · GMT+7
13:20 UTC · 28/07
Actual times
Departure
19:22
28/07 · GMT+8
11:22 UTC · 28/07
Arrival
20:58
28/07 · GMT+7
13:58 UTC · 28/07
Reliability of the SIN → BKK route
3527 flights analysed over 2025-08 → 2026-07
18′
Average delay
1.8%
EC 261 cases
0.2%
Cancelled
929′
Worst delay
On-time performance by time of day
Share of on-time flights and average arrival delay for each time band.
Airlines on this route
| Airline | Flights | On time | Avg delay |
|---|---|---|---|
| K-Mile Asia | 131 | 56% | 152′ |
| Nippon Cargo Airlines | 69 | 20% | 90′ |
| Asiana Airlines | 88 | 0% | 0′ |
| Thai Airways International | 923 | 57% | 19′ |
KJ 396 on other days
We do not have enough days on file to reconstruct this flight's pattern.
Your rights on this route
Reg. EC 261/2004, art. 7 — the amount depends on flight distance
This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.
Frequently asked questions
- When is compensation due?
- When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
- What counts as extraordinary circumstances?
- Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
- How long do I have to claim?
- In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
- Does it apply if my ticket was cheap?
- Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.
EU 261/2004 compensation
Experienced a disruption?
Delay, cancellation or denied boarding? Start a free, no-obligation check.
Start compensation claim