AIRZETA

KJ 396

25/08/2026

Arrived

SIN

BKK

Singapore

Changi International Airport

2h 20min

1417 km

Bangkok

Suvarnabhumi Airport

Preliminary check

This flight falls within the cases that may give a right to compensation.

250per passenger

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Flight KJ 396 on 25/08/2026 from Singapore to Bangkok arrived 6h 11min late.

With an arrival delay of 3 hours or more, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances.

Scheduled times

Departure · SIN

22:15

25/08 · GMT+8

14:15 UTC · 25/08

Arrival · BKK

23:35

25/08 · GMT+7

16:35 UTC · 25/08

Actual times

Departure

04:20

26/08 · GMT+8

20:20 UTC · 25/08

Arrival

05:46

26/08 · GMT+7

22:46 UTC · 25/08

Runway takeoff 04:34Runway landing 05:31
+371 min arrival+365 min departureActual duration 2h 26min

Reliability of the SIN → BKK route

3762 flights analysed over 2025-09 → 2026-08

18′

Average delay

1.8%

EC 261 cases

0.2%

Cancelled

929′

Worst delay

On-time performance by time of day

Mattina (06-11)
84.7% · 11
Notte (00-05)
72.6% · 45
Pomeriggio (12-17)
73.4% · 15
Sera (18-23)
63% · 33

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
K-Mile Asia14055%148
AIRZETA210%145
Nippon Cargo Airlines7424%85
Asiana Airlines880%0

KJ 396 on other days

Arrival delay across the last 6 recorded days

Average delay: 235On time: 1/6Critical cases: 3
2026-08-232026-09-03

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 25/08 20:30Other

    Flight departed

    • Status changedScheduledActive
    • Tail Number changedHL7419
    • Actual Equipment changed74Y

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

250per passenger · 1417 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.
Check your case in 2 minutes

Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

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