When is compensation due?

When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.

What counts as extraordinary circumstances?

Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.

How long do I have to claim?

In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.

Does it apply if my ticket was cheap?

Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

Air New Zealand

NZ 5842

30/03/2026

Arrived

CHC

NSN

Christchurch

Christchurch International Airport

250 km

Nelson

Nelson Airport

GATED8

Preliminary check

These data do not show grounds for compensation. If you suffered other disruption, let us review it.

€250per passenger

Start compensation claim

Flight NZ 5842 on 30/03/2026 from Christchurch to Nelson arrived on time.

An on-time flight gives no right to compensation under Reg. EC 261/2004. If you faced overbooking, denied boarding or baggage problems, that is assessed separately.

Scheduled times

Departure · CHC

08:00

30/03 · GMT+13

19:00 UTC · 29/03

Arrival · NSN

09:00

30/03 · GMT+13

20:00 UTC · 29/03

Actual times

Actual times for this flight are not in our archive.

Reliability of the CHC → NSN route

642 flights analysed over 2025-04 → 2026-03

6′

Average delay

2.2%

EC 261 cases

Cancelled

194′

Worst delay

On-time performance by time of day

Mattina (06-11)

93% · 4′

Pomeriggio (12-17)

86% · 7′

Sera (18-23)

83.5% · 8′

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

Airline	Flights	On time	Avg delay
Air New Zealand	642	87%	6′

NZ 5842 on other days

Arrival delay across the last 27 recorded days

Average delay: 6′On time: 25/27Critical cases: 1

2026-03-152026-04-14

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

€250per passenger · 250 km route

Up to 1,500 km€250

1,500 to 3,500 km€400

Over 3,500 km€600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?: When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
What counts as extraordinary circumstances?: Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?: In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?: Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

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EU 261/2004 compensation

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