United Airlines

UA 2004

30/08/2026

Arrived

ORD

BDL

Chicago

Chicago O'Hare International Airport

2h 20min

1257 km

Windsor Locks

Bradley International Airport

TERM.1GATEB2
TERM.BGATE21BELT7

Preliminary check

This flight falls within the cases that may give a right to compensation.

250per passenger

Start compensation claim

Flight UA 2004 on 30/08/2026 from Chicago to Windsor Locks arrived 4h 54min late.

With an arrival delay of 3 hours or more, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances.

Scheduled times

Departure · ORD

15:00

30/08 · CDT

20:00 UTC · 30/08

Arrival · BDL

18:20

30/08 · EDT

22:20 UTC · 30/08

Actual times

Departure

20:04

30/08 · CDT

01:04 UTC · 31/08

Arrival

23:14

30/08 · EDT

03:14 UTC · 31/08

Runway takeoff 20:28Runway landing 23:07
+294 min arrival+304 min departureActual duration 2h 10min

Operator & Codeshare

UA

United Airlines

Operating carrier

Also sold as:

  • NZNZ 2045Air New Zealand

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the ORD → BDL route

1287 flights analysed over 2025-09 → 2026-08

23′

Average delay

6%

EC 261 cases

3.7%

Cancelled

1232′

Worst delay

On-time performance by time of day

Mattina (06-11)
77.9% · 15
Pomeriggio (12-17)
75% · 20
Sera (18-23)
51.7% · 44

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
American Airlines63668%26
United Airlines65066%21

UA 2004 on other days

Arrival delay across the last 17 recorded days

Average delay: 46On time: 11/17Critical cases: 1
2026-08-152026-09-04

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 31/08 01:06Air traffic control

    Flight departed

    • Estimated Gate Departure changed 20:00 20:04
    • Status changed from Scheduled to Active
  2. UTC 31/08 00:56Airline

    Schedule update

    • Estimated Gate Departure changed 19:50 20:00

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

250per passenger · 1257 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.
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Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

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