United Airlines
UA 5757
09/08/2026
ORD
CLT
Chicago
Chicago O'Hare International Airport
2h 29min
964 km
Charlotte
Charlotte Douglas International Airport
Preliminary check
This flight falls within the cases that may give a right to compensation.
€250per passenger
Start compensation claimFlight UA 5757 on 09/08/2026 from Chicago to Charlotte was cancelled.
For a cancellation, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances or gave at least 14 days' notice.
Scheduled times
Departure · ORD
14:30
09/08 · CDT
19:30 UTC · 09/08
Arrival · CLT
17:59
09/08 · EDT
21:59 UTC · 09/08
Actual times
Departure
17:20
09/08 · CDT
22:20 UTC · 09/08
Arrival
20:49
09/08 · EDT
00:49 UTC · 10/08
Operator & Codeshare
United Airlines
Operating carrier
Operated on behalf of Operated by SkyWest Airlines on behalf of United Airlines
Also sold as:
- ACAC 4062Air Canada
- LHLH 7516Lufthansa
- NZNZ 2187Air New Zealand
EU 261/2004 compensation must always be claimed from the operating carrier.
Reliability of the ORD → CLT route
2595 flights analysed over 2025-09 → 2026-08
29′
Average delay
7%
EC 261 cases
3.4%
Cancelled
2032′
Worst delay
On-time performance by time of day
Share of on-time flights and average arrival delay for each time band.
Airlines on this route
| Airline | Flights | On time | Avg delay |
|---|---|---|---|
| Frontier Airlines | 81 | 58% | 54′ |
| American Airlines | 1822 | 69% | 29′ |
| United Airlines | 685 | 67% | 24′ |
UA 5757 on other days
Arrival delay across the last 4 recorded days
Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.
Event timeline
- UTC 09/08 20:13Airline
Flight cancelled
- Status changedScheduled → Cancelled
- UTC 09/08 19:50Airline
Schedule update
- Estimated Gate Departure changed 16:20 → 17:20
Your rights on this route
Reg. EC 261/2004, art. 7 — the amount depends on flight distance
This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.
Frequently asked questions
- When is compensation due?
- When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
- What counts as extraordinary circumstances?
- Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
- How long do I have to claim?
- In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
- Does it apply if my ticket was cheap?
- Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.
Irregularity detected
You may be entitled to up to €600
This flight shows irregularities that may entitle you to compensation. Check for free.
Start compensation claim