When is compensation due?

When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.

What counts as extraordinary circumstances?

Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.

How long do I have to claim?

In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.

Does it apply if my ticket was cheap?

Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

Utair

UT 1104

31/08/2026

Arrived

UFA

SGC

Ufa

Ufa International Airport

2h 10min

1274 km

Surgut

Surgut Airport

TERM.1GATE9

Preliminary check

This flight falls within the cases that may give a right to compensation.

€250per passenger

Start compensation claim

Flight UT 1104 on 31/08/2026 from Ufa to Surgut arrived 3h 11min late.

With an arrival delay of 3 hours or more, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances.

Scheduled times

Departure · UFA

00:45

31/08 · GMT+5

19:45 UTC · 30/08

Arrival · SGC

02:55

31/08 · GMT+5

21:55 UTC · 30/08

Actual times

Departure

—

Arrival

06:06

31/08 · GMT+5

01:06 UTC · 31/08

Runway takeoff 03:53Runway landing 06:03

+191 min arrival+175 min departure

Reliability of the UFA → SGC route

475 flights analysed over 2025-09 → 2026-08

16′

Average delay

3.6%

EC 261 cases

Cancelled

616′

Worst delay

On-time performance by time of day

Mattina (06-11)

87.2% · 15′

Notte (00-05)

92.9% · 11′

Pomeriggio (12-17)

68.8% · 69′

Sera (18-23)

92.5% · 11′

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

Airline	Flights	On time	Avg delay
Ural Airlines	30	43%	79′
Utair	440	88%	12′

UT 1104 on other days

Arrival delay across the last 5 recorded days

Average delay: 38′On time: 4/5Critical cases: 1

2026-08-172026-08-31

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

31/08 04:09UTC 30/08 23:09Airport
Flight departed
- Status changedScheduled → Active
31/08 03:39UTC 30/08 22:39Airport
Schedule update
- Estimated Gate Departure changed 03:05 → 03:40

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

€250per passenger · 1274 km route

Up to 1,500 km€250

1,500 to 3,500 km€400

Over 3,500 km€600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?: When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
What counts as extraordinary circumstances?: Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?: In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?: Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

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