Volaris

Y4 400

23/08/2026

Arrived

MEX

MZT

Mexico City

Benito Juarez International Airport

1h 40min

852 km

Mazatlan

Mazatlan International Airport

TERM.1
TERM.A

Preliminary check

This flight falls within the cases that may give a right to compensation.

250per passenger

Start compensation claim

Flight Y4 400 on 23/08/2026 from Mexico City to Mazatlan arrived 4h 14min late.

With an arrival delay of 3 hours or more, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances.

Scheduled times

Departure · MEX

13:50

23/08 · CST

19:50 UTC · 23/08

Arrival · MZT

14:30

23/08 · GMT-7

21:30 UTC · 23/08

Actual times

Departure

18:06

23/08 · CST

00:06 UTC · 24/08

Arrival

18:44

23/08 · GMT-7

01:44 UTC · 24/08

Runway takeoff 18:16Runway landing 18:41
+254 min arrival+256 min departureActual duration 1h 38min

Operator & Codeshare

Y4

Volaris

Operating carrier

Also sold as:

  • CMCM 3135Copa Airlines
  • TKTK 7450Turkish Airlines

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the MEX → MZT route

832 flights analysed over 2025-09 → 2026-08

9′

Average delay

0.8%

EC 261 cases

0.2%

Cancelled

272′

Worst delay

On-time performance by time of day

Mattina (06-11)
87.2% · 9
Pomeriggio (12-17)
85.4% · 8
Sera (18-23)
70% · 11

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
VivaAerobus20988%9
Volaris20981%11
Aeromexico41486%7

Y4 400 on other days

Arrival delay across the last 19 recorded days

Average delay: 17On time: 16/19Critical cases: 1
2026-08-092026-09-04

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 24/08 00:39Other

    Schedule update

    • Estimated Gate Departure changed 18:05 18:06
  2. UTC 24/08 00:15Other

    Schedule update

    • Estimated Gate Departure changed 18:06 18:05

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

250per passenger · 852 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.
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Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

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