American Airlines
AA 3631
09/08/2026
ORD
SYR
Chicago
Chicago O'Hare International Airport
2h
974 km
Syracuse
Syracuse Hancock International Airport
Preliminary check
This flight falls within the cases that may give a right to compensation.
€250per passenger
Start compensation claimFlight AA 3631 on 09/08/2026 from Chicago to Syracuse was cancelled.
For a cancellation, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances or gave at least 14 days' notice.
Scheduled times
Departure · ORD
14:40
09/08 · CDT
19:40 UTC · 09/08
Arrival · SYR
17:40
09/08 · EDT
21:40 UTC · 09/08
Actual times
Departure
15:15
09/08 · CDT
20:15 UTC · 09/08
Arrival
18:15
09/08 · EDT
22:15 UTC · 09/08
Operator & Codeshare
American Airlines
Operating carrier
Operated on behalf of Operated by Envoy Air on behalf of American Airlines
Also sold as:
- ASAS 4731Alaska Airlines
- GFGF 4175Gulf Air
- JLJL 7435JAL
EU 261/2004 compensation must always be claimed from the operating carrier.
Reliability of the ORD → SYR route
1309 flights analysed over 2025-09 → 2026-08
21′
Average delay
6.3%
EC 261 cases
3.8%
Cancelled
655′
Worst delay
On-time performance by time of day
Share of on-time flights and average arrival delay for each time band.
Airlines on this route
| Airline | Flights | On time | Avg delay |
|---|---|---|---|
| United Airlines | 625 | 69% | 23′ |
| American Airlines | 683 | 70% | 20′ |
AA 3631 on other days
Arrival delay across the last 7 recorded days
Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.
Event timeline
- UTC 09/08 18:59Airline
Flight cancelled
- Status changedScheduled → Cancelled
- UTC 09/08 18:48Airline
Schedule update
- Estimated Gate Departure changed 15:03 → 15:15
Your rights on this route
Reg. EC 261/2004, art. 7 — the amount depends on flight distance
This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.
Frequently asked questions
- When is compensation due?
- When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
- What counts as extraordinary circumstances?
- Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
- How long do I have to claim?
- In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
- Does it apply if my ticket was cheap?
- Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.
Irregularity detected
You may be entitled to up to €600
This flight shows irregularities that may entitle you to compensation. Check for free.
Start compensation claim