Kenya Airways

KQ 304

04/09/2026

Cancelled

NBO

DXB

Nairobi

Jomo Kenyatta International Airport

5h 15min

3559 km

Dubai

Dubai Airport

TERM.1AGATE20A
TERM.1

Preliminary check

This flight falls within the cases that may give a right to compensation.

600per passenger

Start compensation claim

Flight KQ 304 on 04/09/2026 from Nairobi to Dubai was cancelled.

For a cancellation, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances or gave at least 14 days' notice.

Scheduled times

Departure · NBO

23:10

04/09 · GMT+3

20:10 UTC · 04/09

Arrival · DXB

05:25

05/09 · GMT+4

01:25 UTC · 05/09

Actual times

Departure

23:10

04/09 · GMT+3

20:10 UTC · 04/09

Arrival

05:25

05/09 · GMT+4

01:25 UTC · 05/09

Reliability of the NBO → DXB route

825 flights analysed over 2025-10 → 2026-09

33′

Average delay

18.4%

EC 261 cases

14.1%

Cancelled

2254′

Worst delay

On-time performance by time of day

Mattina (06-11)
70.5% · 14
Notte (00-05)
100% · 9
Pomeriggio (12-17)
75.9% · 33
Sera (18-23)
57.2% · 44

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
Kenya Airways31027%56
Emirates41175%20
Flydubai10457%16

KQ 304 on other days

Arrival delay across the last 10 recorded days

Average delay: 150On time: 2/10Critical cases: 5
2026-08-232026-09-04

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

600per passenger · 3559 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €600 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €600 regardless of the fare.
Check your case in 2 minutes

Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

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