When is compensation due?

When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.

What counts as extraordinary circumstances?

Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.

How long do I have to claim?

In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.

Does it apply if my ticket was cheap?

Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

American Airlines

AA 4709

23/08/2026

Arrived

BOS

ROC

Boston

Boston Logan International Airport

1h 35min

551 km

Rochester

Frederick Douglass Greater Rochester Intl Airport

TERM.BGATEB9

GATEA11BELT4

Preliminary check

This flight falls within the cases that may give a right to compensation.

€250per passenger

Start compensation claim

Flight AA 4709 on 23/08/2026 from Boston to Rochester arrived 3h 41min late.

With an arrival delay of 3 hours or more, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances.

Scheduled times

Departure · BOS

15:51

23/08 · EDT

19:51 UTC · 23/08

Arrival · ROC

17:26

23/08 · EDT

21:26 UTC · 23/08

Actual times

Departure

19:47

23/08 · EDT

23:47 UTC · 23/08

Arrival

21:07

23/08 · EDT

01:07 UTC · 24/08

Runway takeoff 20:03Runway landing 21:02

+221 min arrival+236 min departureActual duration 1h 20min

Operator & Codeshare

American Airlines

Operating carrier

Operated on behalf of Operated by Republic Airways on behalf of American Airlines

Also sold as:

ASAS 4091Alaska Airlines
BABA 1673British Airways

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the BOS → ROC route

586 flights analysed over 2025-09 → 2026-08

14′

Average delay

5.5%

EC 261 cases

4.9%

Cancelled

229′

Worst delay

On-time performance by time of day

Mattina (06-11)

89.8% · 6′

Pomeriggio (12-17)

73.2% · 20′

Sera (18-23)

68% · 22′

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

Airline	Flights	On time	Avg delay
American Airlines	586	74%	14′

AA 4709 on other days

Arrival delay across the last 21 recorded days

Average delay: 28′On time: 13/21Critical cases: 1

2026-08-092026-09-04

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

23/08 19:49UTC 23/08 23:49Airline
Flight departed
- Estimated Runway Departure changed 20:07 → 20:08
- Estimated Gate Departure changed 19:46 → 19:47
- Estimated Runway Arrival changed 20:53 → 20:54
- Estimated Gate Arrival changed 20:59 → 21:01
- Status changed from Scheduled to Active
23/08 19:21UTC 23/08 23:21Airline
Schedule update
- Estimated Gate Departure changed 19:30 → 19:46

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

€250per passenger · 551 km route

Up to 1,500 km€250

1,500 to 3,500 km€400

Over 3,500 km€600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?: When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
What counts as extraordinary circumstances?: Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?: In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?: Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

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