Air Canada
AC 1813
17/05/2026
CUN
YYZ
Cancun
Cancun International Airport
4h
2605 km
Toronto
Toronto Pearson International Airport
Preliminary check
This flight falls within the cases that may give a right to compensation.
€400per passenger
Start compensation claimFlight AC 1813 on 17/05/2026 from Cancun to Toronto was cancelled.
For a cancellation, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances or gave at least 14 days' notice.
Scheduled times
Departure · CUN
21:05
17/05 · EST
02:05 UTC · 18/05
Arrival · YYZ
02:05
18/05 · EDT
06:05 UTC · 18/05
Actual times
Departure
—
Arrival
02:05
18/05 · EDT
06:05 UTC · 18/05
Operator & Codeshare
Air Canada
Operating carrier
Operated on behalf of Operated by Air Canada Rouge on behalf of Air Canada
EU 261/2004 compensation must always be claimed from the operating carrier.
Reliability of the CUN → YYZ route
2373 flights analysed over 2025-06 → 2026-05
29′
Average delay
5.3%
EC 261 cases
2.6%
Cancelled
959′
Worst delay
On-time performance by time of day
Share of on-time flights and average arrival delay for each time band.
Airlines on this route
| Airline | Flights | On time | Avg delay |
|---|---|---|---|
| Air Canada | 650 | 61% | 29′ |
| WestJet | 858 | 52% | 33′ |
| Flair Airlines | 308 | 62% | 23′ |
| Porter Airlines | 247 | 44% | 35′ |
AC 1813 on other days
Arrival delay across the last 20 recorded days
Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.
Event timeline
- UTC 17/05 23:44Airline
Flight cancelled
- Status changedScheduled → Cancelled
Your rights on this route
Reg. EC 261/2004, art. 7 — the amount depends on flight distance
This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.
Frequently asked questions
- When is compensation due?
- When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €400 per passenger.
- What counts as extraordinary circumstances?
- Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
- How long do I have to claim?
- In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
- Does it apply if my ticket was cheap?
- Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €400 regardless of the fare.
Irregularity detected
You may be entitled to up to €600
This flight shows irregularities that may entitle you to compensation. Check for free.
Start compensation claim