Avianca
AV 73
04/12/2025
MEX
BOG
Mexico City
Benito Juarez International Airport
4h 30min
3159 km
Bogota
El Dorado International Airport
Preliminary check
This flight falls within the cases that may give a right to compensation.
€400per passenger
Start compensation claimFlight AV 73 on 04/12/2025 from Mexico City to Bogota arrived 11h 27min late.
With an arrival delay of 3 hours or more, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances.
Scheduled times
Departure · MEX
13:50
04/12 · CST
19:50 UTC · 04/12
Arrival · BOG
19:20
04/12 · GMT-5
00:20 UTC · 05/12
Actual times
Departure
01:17
05/12 · CST
07:17 UTC · 05/12
Arrival
06:47
05/12 · GMT-5
11:47 UTC · 05/12
Operator & Codeshare
Avianca
Operating carrier
Also sold as:
- G3G3 5827Gol
EU 261/2004 compensation must always be claimed from the operating carrier.
Reliability of the MEX → BOG route
269 flights analysed over 2025-01 → 2025-12
10′
Average delay
1.5%
EC 261 cases
0.7%
Cancelled
687′
Worst delay
On-time performance by time of day
Share of on-time flights and average arrival delay for each time band.
Airlines on this route
| Airline | Flights | On time | Avg delay |
|---|---|---|---|
| Avianca | 150 | 81% | 15′ |
| Aeromexico | 114 | 94% | 3′ |
AV 73 on other days
Arrival delay across the last 27 recorded days
Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.
Event timeline
- UTC 05/12 07:22Other
Flight departed
- Estimated Gate Departure changed 00:35 → 01:17
- UTC 04/12 16:07Airline
Schedule update
- Estimated Gate Departure changed 13:50 → 00:35
Your rights on this route
Reg. EC 261/2004, art. 7 — the amount depends on flight distance
This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.
Frequently asked questions
- When is compensation due?
- When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €400 per passenger.
- What counts as extraordinary circumstances?
- Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
- How long do I have to claim?
- In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
- Does it apply if my ticket was cheap?
- Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €400 regardless of the fare.
Irregularity detected
You may be entitled to up to €600
This flight shows irregularities that may entitle you to compensation. Check for free.
Start compensation claim