When is compensation due?

When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.

What counts as extraordinary circumstances?

Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.

How long do I have to claim?

In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.

Does it apply if my ticket was cheap?

Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

Eurowings

EW 4338

29/06/2026

Cancelled

SZG

DUS

Salzburg

W. A. Mozart Salzburg Airport

1h 10min

594 km

Dusseldorf

Dusseldorf International Airport

GATEA42

Preliminary check

This flight falls within the cases that may give a right to compensation.

€250per passenger

Start compensation claim

Flight EW 4338 on 29/06/2026 from Salzburg to Dusseldorf was cancelled.

For a cancellation, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances or gave at least 14 days' notice.

Scheduled times

Departure · SZG

19:30

29/06 · GMT+2

17:30 UTC · 29/06

Arrival · DUS

20:40

29/06 · GMT+2

18:40 UTC · 29/06

Actual times

Actual times for this flight are not in our archive.

Operator & Codeshare

Eurowings

Operating carrier

Operated on behalf of Operated by Eurowings Europe on behalf of Eurowings

Also sold as:

OSOS 8727Austrian

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the SZG → DUS route

291 flights analysed over 2025-07 → 2026-06

9′

Average delay

3.1%

EC 261 cases

3.1%

Cancelled

131′

Worst delay

On-time performance by time of day

Mattina (06-11)

84.8% · 6′

Pomeriggio (12-17)

93.3% · 5′

Sera (18-23)

72.1% · 14′

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

Airline	Flights	On time	Avg delay
Eurowings	291	79%	9′

EW 4338 on other days

Arrival delay across the last 14 recorded days

Average delay: 18′On time: 10/14Critical cases: 1

2026-06-142026-07-13

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

29/06 18:19UTC 29/06 16:19Airline
Flight cancelled
- Status changedScheduled → Cancelled

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

€250per passenger · 594 km route

Up to 1,500 km€250

1,500 to 3,500 km€400

Over 3,500 km€600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?: When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
What counts as extraordinary circumstances?: Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?: In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?: Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.

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