JetSmart Chile
JA 5122
21/03/2026
BOG
MDE
Bogota
El Dorado International Airport
1h 07min
215 km
Medellin
Jose Maria Cordova International Airport
Preliminary check
These data do not show grounds for compensation. If you suffered other disruption, let us review it.
€250per passenger
Start compensation claimFlight JA 5122 on 21/03/2026 from Bogota to Medellin arrived 16min late.
A delay of 16min stays below the 3-hour threshold Reg. EC 261/2004 sets for compensation. Assistance — and in some cases reimbursement of expenses — is still owed.
Scheduled times
Departure · BOG
11:30
21/03 · GMT-5
16:30 UTC · 21/03
Arrival · MDE
12:37
21/03 · GMT-5
17:37 UTC · 21/03
Actual times
Departure
11:39
21/03 · GMT-5
16:39 UTC · 21/03
Arrival
12:53
21/03 · GMT-5
17:53 UTC · 21/03
Operator & Codeshare
JetSmart Chile
Operating carrier
Operated on behalf of Operated by JetSmart Colombia on behalf of JetSmart Chile
EU 261/2004 compensation must always be claimed from the operating carrier.
Reliability of the BOG → MDE route
6344 flights analysed over 2025-04 → 2026-03
15′
Average delay
2.8%
EC 261 cases
2.1%
Cancelled
589′
Worst delay
On-time performance by time of day
Share of on-time flights and average arrival delay for each time band.
Airlines on this route
| Airline | Flights | On time | Avg delay |
|---|---|---|---|
| Avianca | 2976 | 70% | 15′ |
| JetSmart Chile | 923 | 69% | 17′ |
| LATAM Airlines | 1827 | 72% | 13′ |
| Wingo | 612 | 77% | 14′ |
JA 5122 on other days
Arrival delay across the last 18 recorded days
Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.
Event timeline
- UTC 21/03 16:54Airline
Schedule update
- Estimated Gate Departure changed 11:40 → 11:39
Your rights on this route
Reg. EC 261/2004, art. 7 — the amount depends on flight distance
This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.
Frequently asked questions
- When is compensation due?
- When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €250 per passenger.
- What counts as extraordinary circumstances?
- Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
- How long do I have to claim?
- In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
- Does it apply if my ticket was cheap?
- Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €250 regardless of the fare.
EU 261/2004 compensation
Experienced a disruption?
Delay, cancellation or denied boarding? Start a free, no-obligation check.
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