JAL

JL 9

21/08/2026

Diverted

ORD

HND

Chicago

Chicago O'Hare International Airport

13h

10.124 km

Tokyo

Haneda Airport

TERM.3GATEK19
TERM.2

Preliminary check

This flight falls within the cases that may give a right to compensation.

600per passenger

Start compensation claim

Flight JL 9 on 21/08/2026 from Chicago was bound for Tokyo, but landed at Tokyo.

A diversion is assessed on how late you actually reached your final destination: beyond 3 hours, compensation may be due.

Scheduled times

Departure · ORD

14:30

21/08 · CDT

19:30 UTC · 21/08

Arrival · HND

17:30

22/08 · GMT+9

08:30 UTC · 22/08

Actual times

Departure

14:25

21/08 · CDT

19:25 UTC · 21/08

Arrival

18:20

22/08 · GMT+9

09:20 UTC · 22/08

Runway takeoff 14:57Runway landing 18:10
+50 min arrivalActual duration 13h 55min

Operator & Codeshare

JL

JAL

Operating carrier

Also sold as:

  • AAAA 8404American Airlines
  • MHMH 9109Malaysia Airlines

EU 261/2004 compensation must always be claimed from the operating carrier.

Diversion

Original destination

HND

Tokyo

Landed at

NRT

Tokyo

Narita International Airport

60 km from HND

Reliability of the ORD → HND route

613 flights analysed over 2025-09 → 2026-08

31′

Average delay

3.4%

EC 261 cases

1.1%

Cancelled

1017′

Worst delay

On-time performance by time of day

Pomeriggio (12-17)
59.9% · 31
Sera (18-23)
29.4% · 21

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
ANA20449%46
JAL20550%28
United Airlines20475%18

JL 9 on other days

Arrival delay across the last 18 recorded days

Average delay: 49On time: 9/18Critical cases: 2
2026-08-092026-09-04

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 21/08 19:26Airline

    Flight departed

    • Status changedScheduledActive

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

600per passenger · 10.124 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €600 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €600 regardless of the fare.
Check your case in 2 minutes

Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

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