Korean Air
KE 928
01/12/2025
MXP
ICN
Milan
Milan Malpensa Airport
11h 30min
8877 km
Seoul
Incheon International Airport
Preliminary check
These data do not show grounds for compensation. If you suffered other disruption, let us review it.
€600per passenger
Start compensation claimFlight KE 928 on 01/12/2025 from Milan to Seoul arrived 28min late.
A delay of 28min stays below the 3-hour threshold Reg. EC 261/2004 sets for compensation. Assistance — and in some cases reimbursement of expenses — is still owed.
Scheduled times
Departure · MXP
20:05
01/12 · GMT+1
19:05 UTC · 01/12
Arrival · ICN
15:35
02/12 · GMT+9
06:35 UTC · 02/12
Actual times
Departure
20:22
01/12 · GMT+1
19:22 UTC · 01/12
Arrival
16:03
02/12 · GMT+9
07:03 UTC · 02/12
Reliability of the MXP → ICN route
77 flights analysed over 2025-01 → 2025-12
64′
Average delay
10.4%
EC 261 cases
0%
Cancelled
847′
Worst delay
On-time performance by time of day
Share of on-time flights and average arrival delay for each time band.
Airlines on this route
| Airline | Flights | On time | Avg delay |
|---|---|---|---|
| Cargolux Italia | 21 | 19% | 187′ |
| Korean Air | 40 | 45% | 25′ |
KE 928 on other days
Arrival delay across the last 14 recorded days
Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.
Event timeline
- UTC 01/12 19:23Airline
Flight departed
- Estimated Gate Departure changed 20:35 → 20:22
Your rights on this route
Reg. EC 261/2004, art. 7 — the amount depends on flight distance
This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.
Frequently asked questions
- When is compensation due?
- When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €600 per passenger.
- What counts as extraordinary circumstances?
- Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
- How long do I have to claim?
- In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
- Does it apply if my ticket was cheap?
- Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €600 regardless of the fare.
EU 261/2004 compensation
Experienced a disruption?
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