United Airlines

UA 374

25/12/2025

Arrived

ORD

PBI

Chicago

Chicago O'Hare International Airport

3h 11min

1843 km

West Palm Beach

Palm Beach International Airport

TERM.1GATEB6
GATEB2

Preliminary check

These data do not show grounds for compensation. If you suffered other disruption, let us review it.

400per passenger

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Flight UA 374 on 25/12/2025 from Chicago to West Palm Beach arrived 36min late.

A delay of 36min stays below the 3-hour threshold Reg. EC 261/2004 sets for compensation. Assistance — and in some cases reimbursement of expenses — is still owed.

Scheduled times

Departure · ORD

12:47

25/12 · CST

18:47 UTC · 25/12

Arrival · PBI

16:58

25/12 · EST

21:58 UTC · 25/12

Actual times

Departure

13:18

25/12 · CST

19:18 UTC · 25/12

Arrival

17:34

25/12 · EST

22:34 UTC · 25/12

Runway takeoff 13:40Runway landing 16:58
+36 min arrival+31 min departureActual duration 3h 16min

Reliability of the ORD → PBI route

186 flights analysed over 2025-01 → 2025-12

34′

Average delay

7.5%

EC 261 cases

3.2%

Cancelled

567′

Worst delay

On-time performance by time of day

Mattina (06-11)
70.8% · 25
Pomeriggio (12-17)
55.2% · 41
Sera (18-23)
57.6% · 52

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
American Airlines11557%39
United Airlines7070%26

UA 374 on other days

Arrival delay across the last 21 recorded days

Average delay: 21On time: 14/21Critical cases: 0
2025-12-102026-01-09

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 25/12 19:19Airline

    Flight departed

    • Estimated Gate Departure changed 13:21 13:18
  2. UTC 25/12 19:16Airline

    Schedule update

    • Estimated Gate Departure changed 13:11 13:21

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

400per passenger · 1843 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €400 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €400 regardless of the fare.
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EU 261/2004 compensation

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