United Airlines

UA 474

31/03/2026

Arrived

MEX

ORD

Mexico City

Benito Juarez International Airport

4h 19min

2718 km

Chicago

Chicago O'Hare International Airport

TERM.1GATE19
TERM.5GATEM32BELT5

Preliminary check

This flight falls within the cases that may give a right to compensation.

400per passenger

Start compensation claim

Flight UA 474 on 31/03/2026 from Mexico City to Chicago arrived 6h 33min late.

With an arrival delay of 3 hours or more, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances.

Scheduled times

Departure · MEX

14:10

31/03 · CST

20:10 UTC · 31/03

Arrival · ORD

19:29

31/03 · CDT

00:29 UTC · 01/04

Actual times

Departure

20:47

31/03 · CST

02:47 UTC · 01/04

Arrival

02:02

01/04 · CDT

07:02 UTC · 01/04

Runway takeoff 21:18Runway landing 01:51
+393 min arrival+397 min departureActual duration 4h 15min

Operator & Codeshare

UA

United Airlines

Operating carrier

Also sold as:

  • EKEK 6608Emirates

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the MEX → ORD route

766 flights analysed over 2025-04 → 2026-03

22′

Average delay

2.1%

EC 261 cases

0%

Cancelled

754′

Worst delay

On-time performance by time of day

Mattina (06-11)
68.4% · 13
Notte (00-05)
72.7% · 26
Pomeriggio (12-17)
63.8% · 22
Sera (18-23)
59.7% · 24

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
Volaris18363%30
United Airlines11258%25
American Airlines11170%20
VivaAerobus11241%36

UA 474 on other days

Arrival delay across the last 29 recorded days

Average delay: 33On time: 17/29Critical cases: 2
2026-03-162026-04-15

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 01/04 02:48Air traffic control

    Flight departed

    • Estimated Gate Departure changed 20:45 20:47
  2. UTC 01/04 00:56Airline

    Schedule update

    • Estimated Gate Departure changed 19:48 20:45

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

400per passenger · 2718 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €400 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €400 regardless of the fare.
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Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

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