United Airlines

UA 474

11/06/2026

Diverted

MEX

ORD

Mexico City

Benito Juarez International Airport

4h 20min

2718 km

Chicago

Chicago O'Hare International Airport

TERM.1GATE27

Preliminary check

This flight falls within the cases that may give a right to compensation.

400per passenger

Start compensation claim

Flight UA 474 on 11/06/2026 from Mexico City was bound for Chicago, but landed at Cincinnati.

A diversion is assessed on how late you actually reached your final destination: beyond 3 hours, compensation may be due.

Scheduled times

Departure · MEX

14:10

11/06 · CST

20:10 UTC · 11/06

Arrival · ORD

19:30

11/06 · CDT

00:30 UTC · 12/06

Actual times

Departure

14:01

11/06 · CST

20:01 UTC · 11/06

Arrival

19:45

11/06 · CDT

00:45 UTC · 12/06

Runway takeoff 14:22Runway landing 19:40
+75 min arrivalActual duration 4h 44min

Operator & Codeshare

UA

United Airlines

Operating carrier

Also sold as:

  • EKEK 6608Emirates

EU 261/2004 compensation must always be claimed from the operating carrier.

Diversion

Original destination

ORD

Chicago

Landed at

CVG

Cincinnati

Cincinnati/Northern Kentucky International Airport

425 km from ORD

Reliability of the MEX → ORD route

1221 flights analysed over 2025-07 → 2026-06

23′

Average delay

1.6%

EC 261 cases

0.1%

Cancelled

1625′

Worst delay

On-time performance by time of day

Mattina (06-11)
76.8% · 10
Notte (00-05)
64.5% · 26
Pomeriggio (12-17)
68.5% · 25
Sera (18-23)
57.7% · 25

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
Volaris31062%26
United Airlines17863%25
American Airlines17672%27
VivaAerobus17540%38

UA 474 on other days

Arrival delay across the last 22 recorded days

Average delay: 16On time: 16/22Critical cases: 2
2026-05-272026-06-26

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 11/06 20:05Airline

    Flight departed

    • Estimated Gate Departure changed 14:10 14:01

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

400per passenger · 2718 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €400 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €400 regardless of the fare.
Check your case in 2 minutes

Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

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