United Airlines

UA 861

28/07/2026

Arrived

IAD

GRU

Chantilly

Washington Dulles International Airport

10h

7649 km

Sao Paulo

Sao Paulo-Guarulhos International Airport

GATEC19
TERM.3

Preliminary check

This flight falls within the cases that may give a right to compensation.

600per passenger

Start compensation claim

Flight UA 861 on 28/07/2026 from Chantilly to Sao Paulo arrived 13h 48min late.

With an arrival delay of 3 hours or more, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances.

Scheduled times

Departure · IAD

22:30

28/07 · EDT

02:30 UTC · 29/07

Arrival · GRU

09:30

29/07 · GMT-3

12:30 UTC · 29/07

Actual times

Departure

12:21

29/07 · EDT

16:21 UTC · 29/07

Arrival

23:18

29/07 · GMT-3

02:18 UTC · 30/07

Runway takeoff 12:36Runway landing 22:59
+828 min arrival+831 min departureActual duration 9h 57min

Operator & Codeshare

UA

United Airlines

Operating carrier

Also sold as:

  • NHNH 7254ANA

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the IAD → GRU route

171 flights analysed over 2025-08 → 2026-07

54′

Average delay

8.8%

EC 261 cases

2.3%

Cancelled

828′

Worst delay

On-time performance by time of day

Sera (18-23)
70.1% · 57

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
United Airlines17167%54

UA 861 on other days

Arrival delay across the last 12 recorded days

Average delay: 139On time: 7/12Critical cases: 2
2026-07-132026-08-12

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 29/07 16:26Airline

    Flight departed

    • Estimated Gate Departure changed 12:25 12:21
  2. UTC 29/07 16:26Airline

    Schedule update

    • Estimated Gate Departure changed 12:20 12:25

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

600per passenger · 7649 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €600 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €600 regardless of the fare.
Check your case in 2 minutes

Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

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