Air Canada

AC 1813

25/12/2025

Cancelled

CUN

YYZ

Cancun

Cancun International Airport

3h 55min

2605 km

Toronto

Toronto Pearson International Airport

TERM.3
TERM.1GATEE76BELT7

Preliminary check

This flight falls within the cases that may give a right to compensation.

400per passenger

Start compensation claim

Flight AC 1813 on 25/12/2025 from Cancun to Toronto was cancelled.

For a cancellation, Reg. EC 261/2004 provides compensation unless the airline proves extraordinary circumstances or gave at least 14 days' notice.

Scheduled times

Departure · CUN

22:10

25/12 · EST

03:10 UTC · 26/12

Arrival · YYZ

02:05

26/12 · EST

07:05 UTC · 26/12

Actual times

Departure

00:40

26/12 · EST

05:40 UTC · 26/12

Arrival

04:24

26/12 · EST

09:24 UTC · 26/12

Runway landing 04:24
Actual duration 3h 44min

Operator & Codeshare

AC

Air Canada

Operating carrier

Operated on behalf of Operated by Air Canada Rouge on behalf of Air Canada

EU 261/2004 compensation must always be claimed from the operating carrier.

Reliability of the CUN → YYZ route

533 flights analysed over 2025-01 → 2025-12

31′

Average delay

7.1%

EC 261 cases

3.6%

Cancelled

369′

Worst delay

On-time performance by time of day

Mattina (06-11)
67.5% · 19
Notte (00-05)
100% · 0
Pomeriggio (12-17)
45.4% · 45
Sera (18-23)
65.5% · 25

Share of on-time flights and average arrival delay for each time band.

Airlines on this route

AirlineFlightsOn timeAvg delay
WestJet20149%34
Air Canada15356%33
Flair Airlines7159%30
Air Transat7670%18

AC 1813 on other days

Arrival delay across the last 25 recorded days

Average delay: 13On time: 19/25Critical cases: 4
2025-12-152026-01-09

Each bar is one day: the taller it is, the later the flight arrived. Click to open that flight.

Event timeline

  1. UTC 25/12 21:02Airline

    Flight cancelled

    • Status changedScheduledCancelled

Your rights on this route

Reg. EC 261/2004, art. 7 — the amount depends on flight distance

400per passenger · 2605 km route
Up to 1,500 km250
1,500 to 3,500 km400
Over 3,500 km600

This is the amount the regulation sets for this distance band. It is not a promise of outcome: it is owed only if the conditions are met (at least 3 hours' arrival delay, cancellation, denied boarding) and the airline cannot prove extraordinary circumstances.

Frequently asked questions

When is compensation due?
When the flight reaches its destination at least 3 hours late, is cancelled with less than 14 days' notice, or you are denied boarding due to overbooking. On this route the amount is €400 per passenger.
What counts as extraordinary circumstances?
Events outside the airline's control: prohibitive weather, air traffic control strikes, medical or security emergencies. An ordinary technical fault or a strike by the airline's own staff usually does not qualify.
How long do I have to claim?
In Italy the limitation period is 2 years from the flight date. In other European countries it can run to 5 or 6 years, depending on the law applicable to the carrier.
Does it apply if my ticket was cheap?
Yes. Compensation under Reg. EC 261/2004 depends only on route distance and the disruption suffered, never on the ticket price. On this route it is €400 regardless of the fare.
Check your case in 2 minutes

Irregularity detected

You may be entitled to up to €600

This flight shows irregularities that may entitle you to compensation. Check for free.

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